Our Staffing Agency offers Customer Service & Call Center Staffing services for temporary, temp to hire, executive, and direct hire placement positions.
Frontline’s offices are located in Houston, Dallas, Austin, Denver and many other locations.
Frontline’s team of Customer Service recruiters offer contract staffing for project-based Customer Service & Call Center positions, as well as direct hire placement solutions. We provide top talented candidates to find the perfect fit for great companies.
Our team of recruiters works to build a network of qualified Customer Service professionals in order to provide top talented Customer Service Representatives across all industries. Whether you need a team of CSR Customer Service Reps, or you’re looking for a Call Center Supervisor, our team strives to provide top service for your unique needs.
Customer service positions we specialize in placing include the following:
Customer Service Representative
How Can Temporary Customer Service Staffing Impact Your Organization?
Your customer service team can make or break your business in terms of customer satisfaction. They can troubleshoot problems, clear up confusion and identify opportunity, but only if you have the right people in place. That’s why it’s critical to work with a firm that takes service and your business seriously and can ensure you always have access to top candidates.
Keep up with changing demand.
Need for customer service and call center staff can vary wildly depending on many factors. If you launch a new product, you may need outbound sales to drum up business, customer service to address any issues and tech support to help customers solve problems and optimize usage.
Make smart staffing decisions.
Unfortunately, the peak staff demand will taper off eventually. This conundrum leaves you with a choice of overtaxing your core staff or hiring team members you will need to lay off. Layoffs are bad for the organization, bad for those let go and bad for those left behind. Why take this hit to company morale and reputation if it’s not necessary?
Take advantage of temporary staffing.
Customer service and call center temps can be deployed on an as-needed basis, ensuring every seat is filled and every call is answered promptly.
Frontline Source Group provides flexible staffing options for a variety of industries that will help you:
- Fill open roles quickly
- Reduce turnover rates
- Deliver premium service
- Ensure client satisfaction
- Achieve performance metrics
How Can Frontline Source Group Help?
Whether you need call center reps with the ability to up-sell and cross-sell on inbound calls, individuals with data entry skills, effective communication skills or who can accurately assess and resolve issues on a customer support line, we can provide the people who keep your office running at peak efficiency.
Our customer service and call center professionals are trained, flexible, highly productive and possess the ability to:
- Quickly to adapt to challenges
- Think on their feet
- Solve complex problems
- Up-sell and cross-sell on calls
We identify people with the skills you require and the ability to fit seamlessly into your organization. As a call center and customer service temp, we understand the importance of fit. That’s why we leverage our experience and resources to attract the right candidates, ask the right questions and streamline the process for you.
At Frontline, We Are Dedicated to Call Center Temp Staffing.
We understand it’s critical to provide smart, reliable people with skills and professionalism – a level of service you may not get from every call center staffing agency.
Are you an employer seeking customer service assistance for a project-based assignment? A customer service professional looking for a position where you can use your skills and experience? Frontline can help. Our call center staffing agency places customer service and call center talent nationwide.
Contact your local Frontline Source Group recruiting branch today for all your Customer Service recruiting needs and discover why the staffing resources we provide lead the industry.
Texas, Oklahoma, Arizona, Tennessee, Colorado, Illinois, Georgia, Florida - Nationwide Customer Service Call Center Staffing Agency Services
Frontline Source Group - Nationwide Employment Agency - Best of Staffing
901 Main Street, Suite 4650 Dallas, TX 75202
4.7 based on 83 reviews